CA Compliance delivers a range of complaint handling services to include:
- Consulting advices: drafting or updating complaints handling manuals and correspondence (e.g., for regulatory, professional or commercial bodies)
- Investigations: providing independent and impartial investigations and factual reports
- Whistleblowing reporting: www.whistleblowingreporting.ie
- Appeals: provide an independent appeal hearing service
- Mediation: providing mediated services between parties (CEDR qualified)
- Dispute recommendation: receiving submissions, meeting parties and offering recommendations
- Adjudications: examining complaint matters and making an adjudicative decision.
Please contact us to learn more about our Complaint Management Services.