Carol Ann Casey
Carol Ann commenced working for herself in her twenties providing outsourced HR services and has evolved her career within the HR, compliance, regulation and governance disciplines.
Key skills and experience:-
Contentious HR, Compliance and governance specialities:
- Carol Ann deals discreetly with issues such as conflicts, grievances, discrimination, performance, bullying, harassment and sexual harassment, dismissals, protected disclosures and data protection.
- She has extensive experience in independent investigations, intervention reports, CEDR certified mediation.
- She delivers independent investigations for pillar banks, other financial institutions, regulatory bodies, listed companies, medium and large enterprises, SMEs, NGOs, charities, state and professional bodies, academic institutions, etc.
- She advises on HR contractual issues, policies and procedures, governance.
Governance roles:
- Independent Non-Executive Director of Skillnet Ireland.
- Independent Non-Executive Director of the Blarney Woollen Mills Group.
- Committee member of the Employment Law Association of Ireland.
- Former Chairperson of the Central Remedial Clinic (CRC) having served on the board from 2014 to 2020. (During this time, Carol Ann was shortlisted for Leader of the Year in Charity Institute Ireland’s Charity Excellence Awards 2020 and under her chairmanship, the CRC won Board of the Year in Charity Institute Ireland’s Charity Excellence Awards 2019.)
- Former President of both Network Dublin and Engineers Toastmasters.
- Former National Council Member of the Small Firms Association.
Regulation and adjudicative positions:
Carol Ann delivers an independent and impartial examination on the handling of investigations and decisions. Her roles include:
- Carol Ann is the Independent Adjudicator of the Law Society, which is a statutory role: independentadjudicator.ie
- She provides Independent Reviewer services such as for the Society of Chartered Surveyors of Ireland: independentreviewer.ie
- Former Independent Customer Complaints Reviewer for the Scottish Public Services Ombudsman to January 2022
Speaking roles:
- Carol Ann has spoken at seminars, events, lectures, conferences for a range of entities: the Law Society, Institute of Directors, Small Firms Association, Legal Island, White Paper Conferences, two UK Ombudsmen, a European Commission conference, trade associations, etc.
- She has sat on judging panels, chaired conferences and events.
- She has been interviewed in the media numerous times on HR, regulatory, diversity, governance, risk and compliance, charity/NGO related matters and on business.
Key qualifications:
- Chartered Fellow of the Chartered Institute of Personnel and Development (FCIPD)
- Chartered Director of the Institute of Directors (C.Dir.)
- Financial Times’ Non-executive Director Diploma
- Certificate in data protection (Law Society)
- Diploma in judicial skills and decision-making (Law Society)
- Ombudsman and complaint handling diploma (Queen Margaret University)
- Master’s Degree in business studies (HR strategies)
Email: carolann@cacompliance.ie
View Carol Ann’s LinkedIn profile:
